Privacy Policy

1. Introduction

Head North Creative (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at hnc.ie.

2. Information We Collect

We may collect information that you voluntarily provide to us when you:

• Fill out the contact form on our website (name, email, message)
• Communicate with us via email or other channels

We also automatically collect certain technical information when you visit our site, including your IP address, browser type, operating system, and pages visited. This data is collected through Vercel Analytics and is used solely to improve our website performance.

3. How We Use Your Information

• To respond to your enquiries and provide the services you request
• To improve and optimise our website
• To send transactional emails related to your enquiry
• To comply with legal obligations

4. Third-Party Services

We use the following third-party services:

• Vercel — hosting and analytics
• Resend — transactional email delivery for contact form submissions

These services may collect and process data in accordance with their own privacy policies.

5. Cookies

Our website uses cookies for essential functionality and, with your consent, for analytics purposes. You can manage your cookie preferences at any time using the cookie settings available on our site. Essential cookies are necessary for the website to function and cannot be disabled.

6. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Data Security

We implement appropriate technical and organisational security measures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at hiya@hnc.ie.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.